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Performance Volkswagen – Sales Reviews
blair1813 (5/5/2011 8:38 PM) ~ DealerRater.com
Reason for Visit: Sales (New)
I recommend this dealer: Yes (Overall Rating: 5)
My Review:
“1) Drove from Iowa to Nebraska to buy my Jetta SEL, it was worth it.
2) The Des Moines VW dealer was terrible (Lithia VW).
3) Performance beat the price by over $1,000.
4) I was greeted by several people at Performance VW, they were all friendly.
5) The process was seamless (something I was concerned about when buying a car out of state).
6) My car needed a very small paint chip repaired, Derrick drove 2 hours to get the car and provided me with a nice loaner vehicle.
6) I am a tough guy to please and car shopping isn’t my favorite activity, but this was a great experience.”
SUEBEE5154 (5/3/2011 11:40 PM) ~ DealerRater.com
Reason for Visit: Sales (Used)
I recommend this dealer: Yes (Overall Rating: 5)
My Review: “HENRY FRAZIER KNEW EXACTLY WHAT CAR I HAVE BEEN LOOKING FOR AND CALLED WHEN THEY GOT ONE IN. HE IS WONDERFUL AND MADE MY DREAM COME TRUE. HIS SUPPORT AND KNOWLEDGE THROUGH THE ENTIRE PROCESS COULD NOT BE ANY BETTER, HENRY SIMPLY PUT ….IS THE BEST….!!!!”
rujorgen (7/6/2010 12:14 AM) ~ DealerRater.com
Reason for Visit: Sales (New)
I recommend this dealer: Yes (Overall Rating: 5)
My Review: “I am a bit behind in posting this recommendation especially since finding out that Matt no longer works at Perfomance. Wherever you are, I hope you are doing well and your family is benefiting from your job change. You were so amazingly helpful when it came to locating a CC for me. You did absolutely everything right! You showed off the car and put it through its paces (how much time did you spend in a CC to become so GOOD at demo’ing it!!). You peaked my interest! Over the course of many months you kept me in the loop, appraising me of specials going on and were always willing to answer any questions from someone who was intimadated by the car buying process. (Last vehicle purchased a 91 Maxima–great car!!) You checked back with me and ALWAYS did it in a way that was literally almost ‘comforting’! I was so fortunate to work with you in the purchase of this special vehicle. I have had it now for the last 4 months and it has not dissapointed me one bit. I must also say that I have brought it into Performance for it’s courtesy check and the service people and Jimmy were very helpful in Matt’s abscence. Matt, I wish you were there so I could tell you face to face what a great job you did in “steering” me in the direction of purchasing this vehicle. I hope you read this at some point and I hope you are just where you want to be from a career standpoint as you totally deserve to be!!! Cheers to You…..I think I would buy dog poop from you!!! because I love dogs or because you just do a great job—I am going to have to sleep on that one!!!! Thanks Matt and Performance!! Great job!!”
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Performance Volkswagen obtained the #1 customer service ranking for Volkswagen dealers in the U.S. by making the goal of exceeding each customer’s expectations our top priority! We realize that most new and used car sales and vehicle service inquiries begin on the Internet, and that Internet shoppers value the opinions and experiences of a local business’ current customers.
